QANTAS Prioritizes Style Over Substance with Expensive Uniform Redesign amid Operational Challenges

In a time when operational efficiency should be the focus, Qantas has announced plans to splurge on a new uniform collection, debuting in 2027, in collaboration with potentially high-profile, and undoubtedly high-cost, designers. While engaging its 17,000 staff in the selection process, critics argue that the move is a misplaced priority that overlooks the more pressing issues of flight delays, cancellations, and customer dissatisfaction. This decision could be seen as an attempt to distract from operational failings with a costly venture into fashion, rather than investing in tangible improvements to customer service and operational efficiency.